Toyota2019–2023

C-HR 2.0 Hybrid Synergy Drive: Common faults & known problems

Common faults & known problems

4 known faults documented in workshop bulletins. Of these, one concerns the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Engine & fuel system

1 documented fault — symptoms, causes and workshop fixes.

Warning message 'Low engine oil level' displayed, even though oil level is correct

Unsatisfactory design of engine oil level sensor. Fix: fit a modified part.

Overview

Affects
All models with M20A-FKS/M20A-FXS engine codes.
Remedy
Fit modified part

Repair steps

  1. Remove engine oil sump.
  2. Fit modified engine oil level sensor.
  3. Refit engine oil sump.

Parts

Parts listed in the bulletin
PartPart numberQty
Engine oil level sensor89491-330521

Data: Motorwise Workshop. Bulletin 3.

Electrical & ignition

1 documented fault — symptoms, causes and workshop fixes.

Wind noise from door mirror area when driving

Overview

Affects
All models, →07/17.
Remedy
Fit modified part
Parts
2 parts

Symptoms

Wind noise from A pillar area when driving.

Cause

Unsatisfactory design of quarter light window seal.

Repair

  1. Fit modified front quarter light window seal.
  2. Ensure quarter light window seal is to manufacturer's latest specifications.
Parts2 parts
Parts listed in the bulletin
PartPart numberQty
Quarter light window seal (RH)68215-F40111
Quarter light window seal (LH)68216-F40111

Data: Motorwise Workshop. Bulletin 2.

Body & trim

1 documented fault — symptoms, causes and workshop fixes.

Warning message 'Pre-Collision System Unavailable' displayed in instrument panel

Front view camera control module software fault. Fix: re-program with updated software.

Overview

Affects
All models with front view camera.
Remedy
Software update

Symptoms

Trouble code stored in front view camera control module fault memory: C1A94.

Repair steps

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Re-program front view camera control module with upgraded software.
  3. Erase any stored trouble codes. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.

Data: Motorwise Workshop. Bulletin 4.

Other

1 documented fault — symptoms, causes and workshop fixes.

Erratic operation of parking aid control

Overview

Affects
All models with parking aid control.
Remedy
Software update

Cause

Parking aid control module software fault.

Repair

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Re-program parking aid control module with upgraded software. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.

Data: Motorwise Workshop. Bulletin 1.

Glossary

Technical terms used in this guide.

Trouble Codes
Standardised fault codes stored by the engine control module, read with a diagnostic tool
Control Module
A control unit for one of the vehicle's systems (engine, gearbox, brakes, body, and so on)
Fault Memory
The list of stored trouble codes in a control module
Parking Aid
The reversing/parking sensors and their control module
Re-Program
Update the software on a control module using the manufacturer's diagnostic tool
Trouble Code
A standardised fault code stored by a control module, read with a diagnostic tool

Frequently asked questions

What are the common faults with the Toyota C-HR 2.0 Hybrid Synergy Drive?

This guide contains four workshop bulletins for the Toyota C-HR 2.0 Hybrid Synergy Drive. Of these, one concerns the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Does every Toyota C-HR 2.0 Hybrid Synergy Drive have these faults?

No. These are patterns documented across the model by workshops, not predictions for an individual vehicle. Where a fault applies only to certain vehicles or VIN ranges, that is listed with the fault.

Can I check for Toyota C-HR 2.0 Hybrid Synergy Drive faults myself?

Many of them. The documented symptoms can be seen, heard or felt during a test drive.

Related guides

Glossary term

See in the glossary →