Legal Agreement

Terms and conditions

Terms of use for Motorwise

Fair Usage Official Data Sources Secure Service
Last updated: December 2024
1

Using Motorwise

Motorwise is a service that provides access to MOT test data and vehicle information from the Driver & Vehicle Standards Agency (DVSA) and Driver & Vehicle Licensing Agency (DVLA).

By using this service, you agree to these terms and conditions.

2

What you can use this service for

You can use Motorwise to:

  • check the MOT history of vehicles
  • view vehicle registration details
  • access premium vehicle insights and analytics
3

What you cannot use this service for

You must not use Motorwise:

  • for commercial purposes without appropriate licensing
  • to access data you're not authorised to view
  • in any way that could damage, disable, or impair the service
  • to attempt to gain unauthorised access to any systems or data
4

Data accuracy and liability

The information provided is sourced from official government databases but we cannot guarantee its complete accuracy or currency.

You should verify important information through official channels before making decisions based on data from this service.

5

Service availability

We aim to keep Motorwise available 24 hours a day but cannot guarantee this. We may suspend the service for maintenance or updates.

6

Premium services

Some features require payment for access. Premium service terms and pricing are clearly displayed before purchase. Payments are processed securely through Stripe.

14-day cancellation right

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a premium purchase within 14 days of the date of purchase without giving a reason.

How to cancel: To exercise your cancellation right, email us at support@motorwise.io with your cancellation request. Please include the email address associated with your purchase.

Refund process: If you cancel within the 14-day period, we will reimburse all payments received from you using the same payment method you used for the initial transaction, within 14 days of receiving your cancellation request.

If you have begun using the premium service during the cancellation period and then choose to cancel, you may be charged a proportionate amount for the service provided up to the point of cancellation.

7

Limitation of liability

While we take reasonable care to ensure the information provided through Motorwise is accurate, we do not accept liability for:

  • any inaccuracies or omissions in the data sourced from government databases
  • any loss or damage arising from your use of or reliance on information obtained through this service
  • any loss arising from events beyond our reasonable control, including service interruptions

Our total liability to you for any claims arising from your use of this service is limited to the amount you have paid to us for premium services in the 12 months preceding the claim.

Your statutory rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015. We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

8

Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of Motorwise will be subject to the jurisdiction of the courts of England and Wales.

If you are a UK consumer, you will benefit from any mandatory provisions of the law of the country in which you reside. Nothing in these terms affects your rights as a consumer to rely on such mandatory provisions of local law.

9

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with an updated date.

10

Contact us

If you have questions about these terms, please contact us.

Questions about our terms?

If you have any questions about these terms and conditions, please get in touch.

Contact us