Privacy notice

Motorwise is the data controller responsible for the personal information described in this notice. We provide access to public vehicle data from government sources including the Driver & Vehicle Standards Agency (DVSA) and Driver & Vehicle Licensing Agency (DVLA).

Contact the data controller

Email: support@motorwise.io

We may collect the following types of personal information:

• Vehicle registration numbers you search for
• Your IP address and browser information
• Email address if you contact us
• Essential and functional local storage needed to operate the site (no tracking)

We use your personal information to:

• provide the vehicle checking service
• maintain the security and integrity of our service
• respond to your enquiries
• prevent fraud and abuse

We process your personal information under the following legal bases:

• Legitimate interests: to provide and improve our service
• Consent: where required for any optional storage

We take appropriate technical and organisational measures to protect your personal information, including:

• encryption of data in transit and at rest
• regular security assessments
• access controls

We may share your personal information with:

• The DVSA and DVLA, which routinely receive the vehicle registration number you enter in order to return the vehicle data you have requested
• Government agencies or other authorities where legally required

We do not sell your personal information to third parties.

We do not use analytics or advertising processors. Our hosting and infrastructure providers may process or transfer limited technical data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place to protect your information.

We apply appropriate technical and organisational measures to ensure your data is protected to UK GDPR standards regardless of where it is processed.

We keep your personal information for:

• Search history: kept locally in your own browser and cleared whenever you clear your browser storage
• Contact enquiries: 2 years

Under data protection law, you have rights including:

• access to your personal information
• correction of inaccurate information
• deletion of your information
• objection to processing
• data portability

To exercise these rights, please contact us.

Right to complain

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your personal information.

Information Commissioner's Office

Website: ico.org.uk

Telephone: 0303 123 1113

This site sets only essential and functional storage needed to operate the service. We do not use tracking or analytics cookies. For detailed information about our use of cookies, see our cookie policy.

We may update this privacy notice from time to time. We will post any changes on this page with an updated date.

If you have questions about this privacy notice or how we handle your personal information, please contact us at support@motorwise.io or visit our contact page.