Privacy notice
How we use your personal information
Who we are
The data controller behind Motorwise and how to reach us.
Motorwise is the data controller responsible for the personal information described in this notice. We provide access to public vehicle data from government sources including the Driver & Vehicle Standards Agency (DVSA) and Driver & Vehicle Licensing Agency (DVLA).
Contact the data controller
Email: support@motorwise.io
What personal information we collect
The categories of personal data we may gather.
We may collect the following types of personal information:
- Vehicle registration numbers you search for
- Your IP address and browser information
- Email address if you contact us
- Essential and functional local storage needed to operate the site (no tracking)
Why we collect personal information
The purposes we use your personal data for.
We use your personal information to:
- provide the vehicle checking service
- maintain the security and integrity of our service
- respond to your enquiries
- prevent fraud and abuse
Our legal basis for processing
The lawful grounds we rely on under data protection law.
We process your personal information under the following legal bases:
- Legitimate interests: to provide and improve our service
- Consent: where required for any optional storage
How we protect your information
The safeguards we use to keep your data secure.
We take appropriate technical and organisational measures to protect your personal information, including:
- encryption of data in transit and at rest
- regular security assessments
- access controls
International data transfers
How we safeguard data processed outside the UK.
We do not use analytics or advertising processors. Our hosting and infrastructure providers may process or transfer limited technical data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place to protect your information.
We apply appropriate technical and organisational measures to ensure your data is protected to UK GDPR standards regardless of where it is processed.
How long we keep information
The retention periods that apply to your data.
We keep your personal information for:
- Search history: kept locally in your own browser and cleared whenever you clear your browser storage
- Contact enquiries: 2 years
Your rights
The data protection rights you can exercise.
Under data protection law, you have rights including:
- access to your personal information
- correction of inaccurate information
- deletion of your information
- objection to processing
- data portability
To exercise these rights, please contact us.
Right to complain
You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your personal information.
Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113
Changes to this notice
How we notify you when this notice is updated.
We may update this privacy notice from time to time. We will post any changes on this page with an updated date.
Contact us about privacy
How to reach us with privacy questions.
If you have questions about this privacy notice or how we handle your personal information, please contact us at support@motorwise.io or visit our contact page.