Toyota2015–2019

RAV4 2.5 Hybrid Synergy Drive: Common faults & known problems

Common faults & known problems

3 known faults documented in workshop bulletins. Of these, one concerns the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Engine & fuel system

1 documented fault — symptoms, causes and workshop fixes.

White smoke coming from exhaust

Overview

Affects
All models with 2AR-FXE engine code.
Remedy
Fit new part
Parts
6 parts

Symptoms

Coolant loss.

Cause

Exhaust gas recirculation (EGR) cooler cracked internally allowing coolant leakage.

Repair

  1. Fit new exhaust gas recirculation (EGR) cooler.
  2. Fit new exhaust manifold.
Parts6 parts
Parts listed in the bulletin
PartPart numberQty
Exhaust manifoldRefer to manufacturer1
Exhaust manifold gasket17173-360201
EGR cooler gasket25629-360102
EGR pipe25612-360101
EGR cooler25680-360121
EGR valve25620-360601

Data: Motorwise Workshop. Bulletin 3.

Electrical & ignition

1 documented fault — symptoms, causes and workshop fixes.

Lane change assist warning lamp illuminated

Overview

Affects
All models with lane change assist.
Fault codes
U0232
Remedy
Fit modified part
Parts
1 part

Symptoms

Trouble codes stored: C1AB7, U0232.

Cause

Lane change assist control module faulty.

Repair

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Fit modified lane change assist control module.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Lane change assist control module88162-0W3841

Data: Motorwise Workshop. Bulletin 2.

Air conditioning & heating

1 documented fault — symptoms, causes and workshop fixes.

Squeaking noise from centre of fascia over uneven surfaces

Friction between audio unit and air conditioning (AC) control module. Fix: clean and lubricate.

Overview

Affects
All models, →10/16.
Remedy
Clean & lubricate

Repair steps

  1. Remove audio unit.
  2. Remove and discard the three felt strips located on underside of audio unit.
  3. Thoroughly clean all mating surfaces.
  4. Cut two new felt strips 10 mm x 10 mm and apply to underside of audio unit.
  5. Refit audio unit.

Parts

Parts listed in the bulletin
PartPart numberQty
Felt strip55355-420501

Data: Motorwise Workshop. Bulletin 1.

Glossary

Technical terms used in this guide.

EGR
Exhaust gas recirculation — feeds some exhaust gas back into the intake to cut emissions
Trouble Codes
Standardised fault codes stored by the engine control module, read with a diagnostic tool
AC
Air conditioning — the system that cools the cabin
Control Module
A control unit for one of the vehicle's systems (engine, gearbox, brakes, body, and so on)
Recirculation
Air-conditioning mode that recirculates cabin air instead of drawing in outside air

Frequently asked questions

What are the common faults with the Toyota RAV4 2.5 Hybrid Synergy Drive?

This guide contains three workshop bulletins for the Toyota RAV4 2.5 Hybrid Synergy Drive. Of these, one concerns the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Does every Toyota RAV4 2.5 Hybrid Synergy Drive have these faults?

No. These are patterns documented across the model by workshops, not predictions for an individual vehicle. Where a fault applies only to certain vehicles or VIN ranges, that is listed with the fault.

Can I check for Toyota RAV4 2.5 Hybrid Synergy Drive faults myself?

Many of them. The documented symptoms can be seen, heard or felt during a test drive.

Related guides

Glossary term

See in the glossary →