Toyota2010–2013

Auris 1.8 Hybrid Synergy Drive: Common faults & known problems

Common faults & known problems

9 known faults documented in workshop bulletins. Of these, six concern the engine and fuel system and two the brakes. Symptoms, causes, repair steps and part numbers are shown where supplied.

Engine & fuel system

6 documented faults — symptoms, causes and workshop fixes.

Booming noise on starting engine after parking overnight when ambient air temperature is below -10°C

Affects All models with 2ZR-FXE engine code.Fit modified part

Symptoms

Vibration through vehicle on starting engine after parking overnight when ambient air temperature is below -10°C.

Cause

Unsatisfactory design of rear lower engine mounting rubber.

Repair

  1. Fit modified rear lower engine mounting.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Rear lower engine mounting12371-372101

Data: Motorwise Workshop. Bulletin 3.

Tapping noise from engine after cold start for approximately 5seconds when ambient air temperature is between 0-5°C

Affects All models with 2ZR-FXE engine code, →08/11.Fit modified part

Cause

Condensation build up in intake manifold.

Repair

  1. Fit modified intake manifold.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Intake manifold17120-370501

Data: Motorwise Workshop. Bulletin 4.

Tapping noise from engine after cold start for 5-10seconds when ambient air temperature is below 0°C

Overview

Affects
All models with 2ZR-FXE engine code, →12/11.
Remedy
Software update

Cause

Engine control module (ECM) software fault.

Unsatisfactory design of injectors.

Repair steps

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Re-program ECM with upgraded software.
  3. Inspect part number on injectors. If part number 23209-39146, replace injectors.

Parts

Parts listed in the bulletin
PartPart numberQty
Injector23209-392454

Data: Motorwise Workshop. Bulletin 5.

Engine malfunction indicator lamp (MIL) illuminated. Possible trouble codes stored: P0A2C, P0A2D

Water ingress into engine bay fuse box/relay plate due to incorrectly fitted cover.

Overview

Affects
All models with hybrid drive system.

Repair steps

  1. Check engine bay fuse box/relay plate for corrosion. Repair/replace component(s) as necessary.
  2. Dry out engine bay fuse box/relay plate as necessary.
  3. Ensure engine bay fuse box/relay plate cover fitted correctly.

Data: Motorwise Workshop. Bulletin 6.

Engine difficult to start after standing for 3hours or more

Affects All models with 1ZR-FE/1ZR-FAE/2ZR-FE/2ZR-FAE/2ZR-FXE/3ZR-FE/3ZR-FAE engine codes, →03/16.

Cause

Unsatisfactory design of injectors.

Repair

  1. Inspect production number on injectors If production number 0692, replace injectors.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Injector23209-391454

Data: Motorwise Workshop. Bulletin 7.

Engine malfunction indicator lamp (MIL) illuminated. Trouble code stored: P0401

EGR valve not operating properly due to build up of deposits. Fix: fit a modified part.

Overview

Affects
All models with 2ZR-FXE engine code, →12/12.
Fault codes
P0401
Remedy
Fit modified part

Repair steps

  1. Fit modified EGR valve.
  2. Re-route EGR valve wiring, leaving sufficient slack to allow for engine movement: Remove insulation tape from wiring harness Apply adhesive tape to area indicated.
  3. Re-program engine control module (ECM) with upgraded software. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.

Parts

Parts listed in the bulletin
PartPart numberQty
EGR valve25620-371201
EGR valve gasket25685-370101

Data: Motorwise Workshop. Bulletin 8.

Brakes

2 documented faults — symptoms, causes and workshop fixes.

Handbrake lever difficult to operate when driver's seat in fully forward position

Overview

Affects
All models built in UK and Turkey, →07/07.

Cause

Incorrect adjustment of handbrake mechanism.

Repair

  1. Adjust handbrake mechanism to obtain 3-6 notches at handbrake lever whilst applying 200 N.
  2. Carry out brake bedding-in procedure: Drive vehicle at 25 mph (40 kph). Apply handbrake lever 1 notch. Drive vehicle for 400 metres. Release handbrake lever. Wait 5 minutes. Repeat above procedure twice.

Data: Motorwise Workshop. Bulletin 1.

Handbrake lever difficult to operate when driver's seat in fully forward position

Overview

Affects
All models built in Japan, →11/07.
Remedy
Fit modified part

Cause

Incorrect adjustment of handbrake mechanism.

Poor manufacture of handbrake cables.

Repair steps

  1. Fit modified handbrake lever assembly and handbrake cables.
  2. Adjust handbrake mechanism to obtain 3-6 notches at handbrake lever whilst applying 200 N.
  3. Carry out brake bedding-in procedure: Drive vehicle at 25 mph (40 kph). Apply handbrake lever 1 notch. Drive vehicle for 400 metres. Release handbrake lever. Wait 5 minutes. Repeat above procedure twice.

Parts

Parts listed in the bulletin
PartPart numberQty
Handbrake cable46420-127201
Handbrake cable46430-126101
Clamp46402-120301
Handbrake lever assembly46201-12352-**1

Data: Motorwise Workshop. Bulletin 2.

Steering

1 documented fault — symptoms, causes and workshop fixes.

Increased engine noise in passenger compartment

Steering column sealing boot cracked/damaged. Fix: fit a new part.

Overview

Affects
All LHD models.
Remedy
Fit new part

Symptoms

Driver's footwell carpet wet after heavy rain. Steering operation not smooth when manoeuvring or parking.

Repair steps

  1. Remove steering column sealing boot and discard.
  2. Fit protective cover to new steering column sealing boot Secure protective cover with retaining strap, ensure a clearance of 0.5 - 1.5 mm.
  3. Fit new steering column sealing boot complete with protective cover.

Parts

Parts listed in the bulletin
PartPart numberQty
Protective cover45254-020201
Steering column sealing bootRefer to manufacturer1

Data: Motorwise Workshop. Bulletin 9.

Glossary

Technical terms used in this guide.

ECM
Engine control module — the electronic unit that manages the engine
LHD
Left-hand drive — steering wheel on the left
Control Module
A control unit for one of the vehicle's systems (engine, gearbox, brakes, body, and so on)
EGR Valve
The valve that meters exhaust gas back into the intake
Intake Manifold
The housing that distributes air into the cylinders
Re-Program
Update the software on a control module using the manufacturer's diagnostic tool
Relay
An electrically operated switch
Wiring Harness
The bundled cables that carry power and signals around the vehicle

Frequently asked questions

What are the common faults with the Toyota Auris 1.8 Hybrid Synergy Drive?

This guide contains nine workshop bulletins for the Toyota Auris 1.8 Hybrid Synergy Drive. Of these, six concern the engine and fuel system and two the brakes. Symptoms, causes, repair steps and part numbers are shown where supplied.

Does every Toyota Auris 1.8 Hybrid Synergy Drive have these faults?

No. These are patterns documented across the model by workshops, not predictions for an individual vehicle. Where a fault applies only to certain vehicles or VIN ranges, that is listed with the fault.

Can I check for Toyota Auris 1.8 Hybrid Synergy Drive faults myself?

Many of them. The documented symptoms can be seen, heard or felt during a test drive.

Related guides

Glossary term

See in the glossary →