Body & trim
4 documented faults — symptoms, causes and workshop fixes.
Warning message 'Pre-Collision System Unavailable' displayed in instrument panel
Front view camera control module software fault. Fix: re-program with updated software.
Overview
- Affects
- All models with front view camera.
- Remedy
- Software update
Symptoms
Trouble code stored in front view camera control module fault memory: C1A94.
Repair steps
- Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
- If no fault(s) found: Re-program front view camera control module with upgraded software.
- Erase any stored trouble codes. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.
Data: Motorwise Workshop. Bulletin 1.
No display of TPMS sensor information in instrument panel
Overview
- Affects
- All models with tyre pressure monitoring system (TPMS), →04/25.
- Remedy
- Software update
Cause
Instrument panel software fault.
Repair
- Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
- If no fault(s) found: Re-program instrument panel with upgraded software. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.
Data: Motorwise Workshop. Bulletin 2.
Tailgate will not open in very cold conditions
Symptoms
Possible trouble codes stored: B2250, B2251.
Cause
Tailgate lock mechanism frozen due to water ingress.
Repair
- Fit modified tailgate lock mechanism.
Parts1 part
| Part | Part number | Qty |
|---|---|---|
| Tailgate lock mechanism | 69350-42111 | 1 |
Data: Motorwise Workshop. Bulletin 4.
Unable to lock vehicle via keyless entry system using front exterior door handles
Cause
Water ingress into front exterior door handles causing short circuit.
Repair
- Fit modified door handles.
Data: Motorwise Workshop. Bulletin 6.
Wipers & visibility
1 documented fault — symptoms, causes and workshop fixes.
Driver's side windscreen wiper blade not clearing windscreen efficiently
Cause
Unsatisfactory design of driver's side windscreen wiper arm.
Repair
- Fit modified driver's side windscreen wiper arm and blade.
Parts4 parts
| Part | Part number | Qty |
|---|---|---|
| Windscreen wiper arm (LHD) | 85221-42221 | 1 |
| Windscreen wiper arm (RHD) | 85211-42221 | 1 |
| Windscreen wiper blade (LHD) | 85222-42200 | 1 |
| Windscreen wiper blade (RHD) | 85212-42210 | 1 |
Data: Motorwise Workshop. Bulletin 3.
Other
1 documented fault — symptoms, causes and workshop fixes.
Central locking not operating when using remote control
Cause
Remote control signal interference.
Repair
- Replace remote control.
Data: Motorwise Workshop. Bulletin 5.
Glossary
Technical terms used in this guide.
- Trouble Codes
- Standardised fault codes stored by the engine control module, read with a diagnostic tool
- TPMS
- Tyre pressure monitoring system — warns if a tyre is under-inflated
- Control Module
- A control unit for one of the vehicle's systems (engine, gearbox, brakes, body, and so on)
- Fault Memory
- The list of stored trouble codes in a control module
- Instrument Panel
- The dashboard display that shows warning lights and messages
- Re-Program
- Update the software on a control module using the manufacturer's diagnostic tool
- Trouble Code
- A standardised fault code stored by a control module, read with a diagnostic tool
Frequently asked questions
What are the common faults with the Toyota RAV4 2.5 PHEV?
This guide contains six workshop bulletins for the Toyota RAV4 2.5 PHEV. Of these, four concern the body and trim and one the wipers and visibility. Symptoms, causes, repair steps and part numbers are shown where supplied.
Does every Toyota RAV4 2.5 PHEV have these faults?
No. These are patterns documented across the model by workshops, not predictions for an individual vehicle. Where a fault applies only to certain vehicles or VIN ranges, that is listed with the fault.
Can I check for Toyota RAV4 2.5 PHEV faults myself?
Many of them. The documented symptoms can be seen, heard or felt during a test drive.