Toyota2016–2022

Prius 1.8 Hybrid Synergy Drive: Common faults & known problems

Common faults & known problems

3 known faults documented in workshop bulletins. Of these, two concern the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Engine & fuel system

2 documented faults — symptoms, causes and workshop fixes.

Engine difficult to start after standing for 3hours or more

Affects All models with 1ZR-FE/1ZR-FAE/2ZR-FE/2ZR-FAE/2ZR-FXE/3ZR-FE/3ZR-FAE engine codes, →03/16.

Cause

Unsatisfactory design of injectors.

Repair

  1. Inspect production number on injectors If production number 0692, replace injectors.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Injector23209-391454

Data: Motorwise Workshop. Bulletin 1.

Engine overheating

Overview

Affects
All models with 2ZR-FXE engine code.
Remedy
Fit modified part
Parts
1 part

Symptoms

Coolant loss with no signs of coolant leak. White smoke coming from exhaust.

Cause

Unsatisfactory design of cylinder head gasket.

Repair

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Fit modified cylinder head gasket.
Parts1 part
Parts listed in the bulletin
PartPart numberQty
Cylinder head gasket11115-370901

Data: Motorwise Workshop. Bulletin 3.

Electrical & ignition

1 documented fault — symptoms, causes and workshop fixes.

Very low hybrid battery pack power following long down hill driving

Overview

Affects
All models with hybrid drive system, 2016-17.
Remedy
Software update

Cause

Hybrid drive system control module software fault.

Repair

  1. Carry out electrical, mechanical and component tests (as applicable) to eliminate any other possible cause(s).
  2. If no fault(s) found: Re-program hybrid drive system control module with upgraded software. Note: To carry out an effective repair a software upgrade will be required - refer to manufacturer.

Data: Motorwise Workshop. Bulletin 2.

Glossary

Technical terms used in this guide.

Control Module
A control unit for one of the vehicle's systems (engine, gearbox, brakes, body, and so on)
Re-Program
Update the software on a control module using the manufacturer's diagnostic tool
Head Gasket
The seal between the cylinder head and the engine block

Frequently asked questions

What are the common faults with the Toyota Prius 1.8 Hybrid Synergy Drive?

This guide contains three workshop bulletins for the Toyota Prius 1.8 Hybrid Synergy Drive. Of these, two concern the engine and fuel system and one the electrical and ignition. Symptoms, causes, repair steps and part numbers are shown where supplied.

Does every Toyota Prius 1.8 Hybrid Synergy Drive have these faults?

No. These are patterns documented across the model by workshops, not predictions for an individual vehicle. Where a fault applies only to certain vehicles or VIN ranges, that is listed with the fault.

Can I check for Toyota Prius 1.8 Hybrid Synergy Drive faults myself?

Many of them. The documented symptoms can be seen, heard or felt during a test drive.

Related guides

Glossary term

See in the glossary →